Last updated: 19/12/2025

The Inner Channel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the EU General Data Protection Regulation (GDPR).

By using our website, signing up for our communications, or participating in our retreats or services, you agree to the collection and use of information as described in this policy.

1. Who We Are. The Inner Channel is a wellbeing and retreat project founded by Kika Lopes Vieira. For the purposes of data protection law, The Inner Channel is the data controller responsible for your personal data. Contact: kika@theinnerchannel.com

2. What Personal Data We Collect. We may collect and process the following types of personal data: identity information (name, surname), contact information (email address, phone number), booking and payment-related information (processed securely via third-party providers), retreat-related information you voluntarily provide (dietary preferences, accessibility needs, relevant health notes), communication data (emails or messages you send us), newsletter subscription data, website usage data (via cookies or analytics, if applicable), media content (photographs or videos), only with explicit consent. We do not intentionally collect data from minors.

3. Why We Collect Your Data (Legal Basis). Under GDPR, we process your data only when we have a lawful basis to do so. These include: contractual necessity (to manage retreat bookings, participation, payments, and related communication), consent (for newsletters, optional communications, photography or video, and any sensitive information you choose to share), legal obligation (for accounting, tax, or regulatory compliance), legitimate interest (to manage operations, improve our services, and ensure participant safety and communication).

4. How We Use Your Data. Your data is used only for purposes directly related to The Inner Channel, including: organising retreats and events, communicating practical information before, during, and after retreats, processing payments and confirmations, sending newsletters or updates (only if you have opted in), ensuring participant wellbeing and safety, fulfilling legal and administrative obligations We do not sell, rent, or trade your personal data.

5. Sharing Your Data. We may share limited personal data with trusted third parties only when necessary, such as: payment processors, email and newsletter platforms, retreat venues or partners (only relevant information, such as dietary needs), legal or accounting professionals (if required by law), all third parties are required to comply with GDPR or equivalent data protection standards.

6. Data Storage & Retention. Your data is stored securely and only for as long as necessary: booking and financial data: retained as required by law, newsletter data: until you unsubscribe, retreat-related information: deleted after the retreat unless legally required to retain, media content: only retained with your consent. You may request deletion at any time, subject to legal obligations.

7. Your Rights Under GDPR. You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, withdraw consent at any time, object to certain processing, request data portability, lodge a complaint with a data protection authority. To exercise any of these rights, please contact us at: kika@theinnerchannel.com

8. Cookies & Website Analytics. If cookies or analytics tools are used on our website, they are implemented in compliance with GDPR and EU ePrivacy regulations. You will be informed and given the option to accept or manage cookies where required.

9. Photography & Media. During retreats or events, photography or video may occasionally take place.No identifiable images will be used without your explicit consent. You may opt out at any time. Media is used only for The Inner Channel communication and documentation

10. Data Security. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no online system can be guaranteed to be completely secure.

11. International Data Transfers. If any data is processed outside the EU/EEA (for example, via email or payment providers), we ensure appropriate safeguards are in place in accordance with GDPR.

12. Changes to This Policy. This Privacy Policy may be updated from time to time to reflect legal or operational changes. The latest version will always be available on our website.

13. Contact. If you have questions about this Privacy Policy or how your data is handled, please contact: kika@theinnerchannel.com